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Children's Emergency Helpline

  • Service description

    Children and young people can call the free children’s helpline on 0800/1110333 to talk to qualified counsellors about any problem they might be facing. If necessary (for example, if accommodation is needed at short notice), the counsellors will also put them in touch with a local support centre.

    The nationwide freephone number is available on Mondays and Wednesdays from 9 am to 11 am and on Tuesdays and Thursdays from 5 pm to 7 pm.


    Other organisations you can contact if you have any concerns or are in need of help include the Child Protection Association and the Youth Welfare Office in your district or independent city.

    In addition, the Christian churches’ telephone counselling service is available nationwide free of charge 24 hours a day on 0800 1110111 and 0800 1110222.


Responsible departments

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